Customer Testimonials
Had a great experience with Eddy S. Very helpful and stayed flexible to get the deal done.
Came to buy a Tiguan at city be of Chicago and of course they didn’t disappoint thank you Ray Kim and Clemente for hooking me up.
Came to buy a Tiguan at city be of Chicago and of course they didn’t disappoint thank you Ray Kim and Clemente for hooking me up.
Very professional,helpful I would definitely recommend anyone I know to city vw of Chicago
Ray did it agian.He got me a SUPER GREAT DEAL on a New 2024 Volkswagen Tiguan. Come see mr. Ray for your next car at the city vw chicago.
Really appreciated the dedication to make sure that I was going home with the car that was made for me!
Laura was great! She was patient and got all our questions answered. Great customer service from the whole team.
I just want to thank Ray Cotto and Edgar for all their work and help getting me into a new VW. They patiently worked with me even though I was on the fence of getting something new. Looked at 4 different VW and finally landed in my dream car Atlas Cross Sport fully loaded. Got me within my price range and hooked me up. I truly appreciate these guys and their patience with me.
I just want to thank Ray Cotto and Edgar for all their work and help getting me into a new VW. They patiently worked with me even though I was on the fence of getting something new. Looked at 4 different VW and finally landed in my dream car Atlas Cross Sport fully loaded. Got me within my price range and hooked me up. I truly appreciate these guys and their patience with me.
Juan was very informative about the Atlas and answered all our questions. It was worth the nearly hour drive here. We’re looking forward to many years with our new Atlas
My experience was great. Me and my dad went to purchase a new car with David. He was very professional and helpfully, He made my first purchase very easy on my new Volkswagen atlas. I definitely recommend any on looking to buy a new car go check out David at Volkswagen best guy there
David Alcaraz was professional and helpful during the purchasing process! Very knowledgeable about the car and answered all my questions
David Alcaraz was very helpful and considerate! Would recommend
Great experience with David Alcaraz!
I just recently leased my second car through this dealership and they are absolutely phenomenal. My service advisor was and always will be Justin Russo. Whether I needed an oil change or to attend a minor problem on my car he was always there to help and is extremely educated. I chose Laura as my sales consultant on my lease for the second time. She is very educated as well and goes out of her way to make sure I find the best car that suits me. Additionally, while finishing the final touches on my lease, Evelyn was flawless in ...
Justin, Laura, and Evelyn are hands down the best at City Volkswagen of Chicago. Justin has and will always be my go-to for a service advisor. Laura was informative and supportive on the process of leasing my second car through them (she helped me with my first as well). And Evelyn made the financial process flawless and efficient especially after a long day. I will never go anywhere else; I can't say enough good things about them!
I decided to go inquire about some used vehicles, looking for a new family car and David helped me look at some vehicles. He even showed me a few other vehicles around my price range and was able to answer all my questions. Overall great experience and would recommend to family and friends.
David was very friendly! 10/10
How amazing was this experience! I tagged along with my aunt who was in search of her dream car. It was her first time looking and David Hernandez made her experience as smoothly and easy as possible. It was like talking to a family member. He made us feel so comfortable and explained every single step with confidence. We walked away with her dream car and nothing but smiles on our faces. If ever need be we will be back and we will ask specifically for David! Amazing experience
My Dealer Eddie was amazing got us in and out in a hurry very professional and honest thank you for helping us with our purchase.
How amazing was this experience! I tagged along with my aunt who was in search of her dream car. It was her first time looking and David Hernandez made her experience as smoothly and easy as possible. It was like talking to a family member. He made us feel so comfortable and explained every single step with confidence. We walked away with her dream car and nothing but smiles on our faces. If ever need be we will be back and we will ask specifically for David! Amazing experience
Ed significantly surpassed my expectations while helping me replace my parents' totaled car. Despite being relatively new to VW, he was honest about his knowledge limits. Whenever I asked him questions he couldn't immediately answer, he either looked up the information on the spot or contacted a knowledgeable colleague. Most importantly, Ed excels in his role by being non-pushy, open-minded, and compassionate, all while maintaining a strong sense of professionalism.
From the time I walked in and met with Ray, it was a professional and friendly experience. I am happy that I chose this location because of their willingness to achieve customer satisfaction. Special thanks to the manager, Clemente! I highly recommended this dealership.
From the time I walked in and met with Ray, it was a professional and friendly experience. I am happy that I chose this location because of their willingness to achieve customer satisfaction. Special thanks to the manager, Clemente! I highly recommended this dealership.
I helped my cousin mathew buy a 2021 Subaru and the sales rep David did an awesome job!! Very helpful and knowledgeable. Ask for David if you’re shopping at City of Volkswagen!
Juan Fuentes was super patient and helpful throughout. Great experience.
Juan was super helpful and patient while I made decision. Very informative so I knew my options.
Andy is the go to person! She’s got me taken care of very quick. I flew in from Memphis, TN and completed my purchase within 2 hours. She was nice and professional. I would love to have her as a sales consultant again. I would purchase again from City Volkswagen of Chicago!
Great dealership, had a great experience with my purchase, Laura was fantastic! Thank you very much
(Translated by Google) David helped my sister with a car. Thanks for the personal service!!! (Original) David ayurdo a mi hermana con un caro. Gracias por el servicio personal!!!
My mom and I came City to get the Atlas, we were lucky to get Davis to help us. He was patience and helpful, we were deciding which car to get. He gave us options and when we finally make a choice he made sure to have a smooth process. we were the last costumer and David make sure we were comfortable at all times, he even brought us food. The care David had with us and making sure we were happy with the car was above and beyond. We are please to recommend David!
I had a great expericnce with Andy as my sales consultant. She was very professional and helped me purchase the vehicle I wanted.
I drove from West Dundee IL to buy a 2022 GTI and it sold when I arrived.So my sales consultant Ray Cotto shower me plan B as he stated and BOOM.A 2020 VW Jetta SE fit the bill for me.Thank you guys.Great job getting me approved.Special Thanks to Clemente the Manager for the Great numbers.
I drove from West Dundee IL to buy a 2022 GTI and it sold when I arrived.So my sales consultant Ray Cotto shower me plan B as he stated and BOOM.A 2020 VW Jetta SE fit the bill for me.Thank you guys.Great job getting me approved.Special Thanks to Clemente the Manager for the Great numbers.
Ray Cotto, a great guy to work with! We accomplished a deal in record time and I'm very pleased overall with the service and the cordial dealership. Figure out what we needed to do and record time and got it done! Ask for Ray Cotto!
Great guy to work with! We accomplished a deal in I'd like some sugar I'd like some sugar like some sugarrecord time and I'm very pleased overall with the service and the cordial dealership. Figure out what we needed to do and record time and got it done! Ask for Ray Cotto!
Man what a experience with David this fall! He got my wip and he even reach back out and asked about the car. Keep this man. He is doing great business.
Juan made my experience so simple and easy in selecting my new vehicle. On the road the happy with my purchase. Excellent service
Man what a experience with David this fall! He got my wip and he even reach back out and asked about the car. Keep this man. He is doing great business.
David was such a huge help in helping me look for exactly what I needed. Excellent service
Ray Cotto was very helpful and pleasant to work with. He answered all of our questions and worked hard to give us a good offer. Thank you!
Had a wonderful experience!! Thanks you Ray Cotto for all your help!!
Excellent , Andy Gloria was a big help . She is very knowledgeable and professional.
Andy Gloria was super help and patient in the purchase of a Tiguan for my parents.
I went into Volkswagen with my boyfriend today to pick up his car after it got its service. I had the chance to meet Andy Gloria , she was really nice , very patient , I can say she cares about the customers not just about making a sale . I walked out with a 2024 Tiguan , when we were only supposed to pick up my boyfriend’s car . I want to say thank you to my MAN for making it happen 🫶 and thank you Andy for sending me home with a brand new 2024 . (It’s my sisters google account) sorry the name is different ...
Great place, Laura was fantastic! She helped and explained everything very well! It was a pleasure working with her!
David as super helpful in helping us buy a VW!
Juan was great to work with! Very kind and informative. Gave us all of the information to process and make our vehicle choice while giving us a great deal!
This has been my best dealership experience to date . Ed took care of me from the minute I walked in til the moment I drove out in my brand new atlas . From sales to financing , everything was seamless. Highly recommended for all your dealership needs .
Patient, kind, and generally a very helpful salesman. Would certainly recommend and buy from again
Excellent buying experience from start to finish thanks to Ed Speck. He was was knowledgeable and accommodating.
I enjoyed the discussion at Volkswagen. Eddie helped me with my purchase. Very friendly. They found a car for a very small percentage. I am very grateful.
Great experience at the Volkswagen dealer with David will consider doing it again in another couple of years
I traded up my GLI that I loved for a 2023VW TAOS Jamie from service and Ray from sales took great care of me. Thank you City VW.
David A. Was very clear and honest from the beginning to the end. Thank you very much! Great experience buying a car for my daughter We had a few questions after we took the car home … David he was very welcoming and answering all of them.👍
Had a great experience buying our car at City VW. It’s one of the best dealers I’ve ever been too. Juan was awesome, we really appreciate his outstanding assistance with our car purchase ever helpful. I highly recommend this dealer.
Had a great experience buying our new atlas from Edgar and Andy!! We spoke to multiple dealers in the Chicagoland area and decided to go with city VW of Chicago due to their great customer service.
Andy Gloria Was great she help me get the car I wanted I I’m loving it right now she the best!
Had a great experience buying our new atlas from Edgar and Andy!! We spoke to multiple dealers in the Chicagoland area and decided to go with city VW of Chicago due to their great customer service.
(Translated by Google) Very good experience and many thanks to Andy for his good service and kindness (Original) Muy buena experiencia y muchas gracias a andy por su buen servicio y amabilidad
Clemente and Ray were great to work with! Both knowledgeable about the car and easy to work with on the buying process. In and out with a great experience. Highly recommend!
Great experience. Ray is great to work with. Super knowledgeable and easy to work with. Highly recommend!
Worked with Ray and Clemente getting a new Tiguan. Was very knowledgeable and helpful working out a deal that worked for both of us.
Ray and Clemente were super helpful in making the car buying experience simple and easy. They worked with us to meet what we needed and we were able to come in with a trade in and walk out with a car in less than 3 hours. We appreciated how friendly and helpful they were!
Ray goes above and beyond to get you in the car you need. He literally ran around this building to 1) get the numbers straight 2) give us time to talk privately 3) get us out of here in time to go pick up our son. We’re so thankful to Ray and the work he put in. We’re very excited to get on the road!
My sales rep Eddie was very nice, honest and most importantly professional. Thanks Eddie!
Had a GREAT experience with Ray! He was able to get us i and taken care of with a smile 😃
Came to city vow of Chicago for my 3rd vow and Ray took great care of me.highly recommended Ray cotto
JUAN WAS SO HELPFUL, REALLY GREAT CUSTOMER SERVICE. GREAT PRICING AND HE WORKED VERY FAST!!
Andy from City Volkswagen Was the best she was helpful getting me the car I wanted and I’m very grateful for her help!
Eddie is the best seller in all Chicago, he helped me and my friends to buy 4 new Taos Thank you so much! See you in December to process another 2 new Taos!
Ray and Edgar were great they helped me get the best deal on my new Atlas
Ray and Edgar were all great. Helped me get a great deal on my new atlas.
These days I drove away from the dealership with another of my cars! I am sincerely grateful to Eddies for his help! He is a wonderful person and a professional in his field! I recommend him!
Ray is the best here at the city ve Chicago.everybody helped me get my my truck.
Went to City after looking at a car online. David was great, professional, courteous and helpful.
Ray was really nice with getting my Tiguan I want.Thank you Señor Ray cotto
Thank you, David, for your excellent customer service. You took the time to ensure I got exactly what I wanted.
This dealership went above and beyond to get us in and out with the car we needed. Ray literally ran around this building to get us in and out, made sure everything was squared away, and was straight with us the entire time . We didn’t feel pressured, but knew we were getting the best deal we could get. We’re thankful Edgar worked diligently with the numbers to get us in our new car today! Thank you everyone!
Eddie was very professional and upfront with me about everything, I do really appreciate that.
Amazing staff made the whole car buying experience easy and comfortable everyone was nice and supportive
Ray Cotto helped our family get the best bang for our buck. Ask for him!
Ray Cotto helped our family get the best bang for our buck. Ask for him!
Laura is a salemen by title, but a caring person by heart. I never felt pressured, i never felt disrespected by her, i only felt her care for the customer. For 6 years i tried to get a Golf R with Laura. It couldnt happen until this year. They gave me one xxxx of a deal on my dream car. Thank you Laura and City VW. You all are truly amazing and won a customer for life.
It was my best dealership experience to date. Eddie took care of me from the minute I walked in the door until I drove away in my new Taos. He is a professional in his field! City VW made this experience a breeze for me. Highly recommend
Awesome Service and fast paperwork once you buy
Excellent customer service, and fast paperwork, also David gave an excellent service
This was my best dealership experience to date . Ed took care of me from the minute I walked in the door until I drove away in new Atlas . City VW made this experience a breeze for me . Highly recommended !!
Eddie helped us purchase our vehicle and was exceptional to work with. He helped ensure the process was smooth and really worked with us! A great guy!
Eddie and his team at this location were incredible! Highly recommend purchasing your new (or used) vehicle here!
David is the man! He got me squared away in a hurry and got me more than i anticipated for my trade in.
Every one at the dealership was very professional and helped us with any questions that we had, it was a good experience.
Juan took care of us made, everything easy was explained everything to us right to the point.
David Alcaraz was super helpful in helping us select our new Atlas and worked with us on negotiating the best deal for us. Good knowledge and explanation of the vehicle and was super kind to work with. 5 Star experience.
Eddie and Edgar were great to work with start to finish! Appreciate their work to make the process easy!