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City Volkswagen of Chicago

The team here was great and made the whole process very easy. They even stayed late to help get us across the finish line. We worked with Brandon Rosenow and I’d be happy to work with him again.

The team here was great and made the whole process very easy. They even stayed late to help get us across the finish line. We worked with Brandon Rosenow and I’d be happy to work with him again.

I Had a great experience! laura was just the best with my purchase made the sale very at ease.

I highly recommend City Volkswagen of Chicago, especially Juan, my salesman, and Tim, the manager. They made my Tiguan purchase smooth and hassle-free. Unlike other dealerships, there was no haggling—just straightforward, honest service. I was in and out with my new car in less than 3 hours. Even after the purchase, they stayed communicative, ensuring I was fully satisfied. Huge thanks to Juan and Tim for making this such an easy experience!

Today, I met with sales consultant Brandon Rosenow. He went above what is expected to make my buying experience as easy and pleasant as possible. He was patient, knowledgeable, and very helpful in understanding my disability. Both Brandon and the dealership worked with me to ensure that I didn't have any problems with purchasing and making the finance process simple. It was a great day.

Amazing service at City Volkswagen of Chicago. I knew what I was coming in to buy and Alex made it happen. I appreciate all his help and would gladly work with him again. You went above and beyond for me! Thank you Alex for everything!

Amazing service at City Volkswagen of Chicago. I knew what I was coming in to buy and Alex made it happen. I appreciate all his help and would gladly work with him again. You went above and beyond for me! Thank you Alex for everything!

I had an incredible experience purchasing my Volkswagen Taos, all thanks to Alex Rocha! From start to finish, Alex went above and beyond to ensure I got the best deal possible. He was incredibly knowledgeable, answering all my questions with patience and offering great advice without any pressure. On top of that, he’s genuinely funny, making the entire process not only smooth but also enjoyable! His humor and positive attitude made the whole car-buying experience feel like a breeze. Alex made sure I was informed every step of the way, and his commitment to finding the right car at the right price truly stood out. I couldn’t be happier with my new car and the amazing service Alex provided. If you're in the market for a car, I highly recommend reaching out to Alex – he’ll take care of you and keep you laughing!

I had an incredible experience purchasing my Volkswagen Taos, all thanks to Alex Rocha! From start to finish, Alex went above and beyond to ensure I got the best deal possible. He was incredibly knowledgeable, answering all my questions with patience and offering great advice without any pressure. On top of that, he’s genuinely funny, making the entire process not only smooth but also enjoyable! His humor and positive attitude made the whole car-buying experience feel like a breeze. Alex made sure I was informed every step of the way, and his commitment to finding the right car at the right price truly stood out. I couldn’t be happier with my new car and the amazing service Alex provided. If you're in the market for a car, I highly recommend reaching out to Alex – he’ll take care of you and keep you laughing!

Today I met with Brandon Rosenow and he was the most patient, helpful, and thorough sales person I have had in my buying experience. It was a pleasure doing business with him and City Volkswagen.

I have never bought a car from the dealership so I was a bit nervous but I was taken care of beyond what I believed was possible. I felt a very wholesome vibe from the entire VW family. I was assisted and worked with Alex Rocha. He helped me every step of the way. Answered all my questions, provided me with an incredible deal, and has been following up through text asking me about how the car is on the day to day. Amazing experience.

I have never owned or purchased a car from the dealership so I was nervous when I arrived. I worked with Alex Rocha and he was excellent! He was calm, collected, and knew so much about how to find a deal that works for me. He worked with me to find the perfect car that fit my budget and there was never a moment where I felt like I was going to regret my decision. Alex answered all my 400 questions and was with me every step of the way. I got to meet some other colleagues of Alex's while there and the general vibe of the environment was amazing and comfortable. I was incredibly happy with my purchase and how I was handled by City VW of Chicago and Alex R.. I was taken care of and I drove off in a beautiful 2017 Chevy Cruze at a great price.

Great experience with GM Tim and salesperson Laura! I was at the dealership for six hours, however. Most of that time was spent waiting for finance, so that was a bummer. Overall, good experience, and I would return here over other VW dealerships in the area!

Overall, a good experience buying an Atlas, but I was at the dealership for six hours. I came in after speaking with the GM Tim, and I already had the exact car picked out. I waited for two full hours just waiting to get into the office to sign.

María Ghiran was the best in selling us our Tiguan. She was very professional, knowledgeable and very personable. She made our purchasing experience excellent and answered all our questions. Amazing sales person!! Thank you Maria!

I came into the dealership today and met with Brandon Rosenow and he was so helpful!! He explained everything I needed and helped me buy my first car :) Very glad I met someone trustworthy and will definitely come back when it’s time for a new car

I came into the dealership today and met with Brandon Rosenow and he was so helpful!! He explained everything I needed and helped me buy my first car :) Very glad I met someone trustworthy and will definitely come back when it’s time for a new car

Worked with Alex Rocha and he helped me find exactly what I was looking for in a Tiguan. The whole experience was very pleasant even though it took me 6 hours to decide, Alex never rushed me or pushed me to make a decision. Even his boss, Clemente, was super helpful. Everyone we interacted with was very welcoming! Highly recommend working with this team!

Worked with Alex Rocha and he helped me find exactly what I was looking for in a Tiguan. The whole experience was very pleasant even though it took me 6 hours to decide, Alex never rushed me or pushed me to make a decision. Even his boss, Clemente, was super helpful. Everyone we interacted with was very welcoming! Highly recommend working with this team!

Went in with my jeep patriot to have an appraisal done and ended up not only selling my vehicle to them but walked out with a fully loaded 2024 Volkswagen Tiguan! A big thank you to Salesman Elijah! Not only was he patient he listened and literally found the vehicle that had everything I asked for. I never once felt overwhelmed or pushed into something I was not happy with. He worked with me the entire way and listened to all my concerns. This dealership along with Salesman Elijah and the GM Clemente will forever have my good word. Thank you so much!

I have been car searching for months. Today David, Edgar, and Clemente were amazing and resilient with helping me find the perfect truck for me! Walking off the lot with a 2025. Im thrilled.

I had an awesome experience buying my car thanks to David Alcaraz! From start to finish, he made the process easy and stress-free. Super knowledgeable, patient, and never pushy—just genuinely helpful. David took the time to answer all my questions and made sure I got exactly what I wanted. If you're looking for a great car-buying experience, go see him. Highly recommend!I had an exceptional experience purchasing my car through David Alcaraz. From the initial consultation to the final delivery, he ensured a seamless and stress-free process. David’s expertise and patience were evident throughout the transaction. He never pressured me into making a decision and provided comprehensive answers to all my inquiries. His genuine desire to assist me resulted in me obtaining the vehicle I desired. If you are seeking an exceptional car-buying experience, I highly recommend seeking David’s services.

I had a fantastic experience buying my car with David Alcaraz and Tim Curran at City Volkswagen. From the start, they were knowledgeable, patient, and never made me feel pressured. They took the time to understand what I was looking for and found the perfect car that met my needs. The entire process was smooth, from test driving to finalizing the paperwork. If you're looking for a great car-buying experience, I highly recommend David Alcaraz and City Volkswagen!

Great experience buying a new used vehicle. Started with talking to Edgar on the phone before heading to the dealership. Upon arrival, Edgar greeted me and handed me off to Maria. Maria was great at showing me all the different vehicles and options and answering all my questions. When it came time to make a deal, Edgar and I went a couple of rounds of negotiations to come to a fair agreement for both sides. Both Maria and Edgar were open and honest and transparent throughout the process. Recommend.

I had an excellent experience with Andy. They were incredibly friendly, knowledgeable, and patient throughout the entire process. They took the time to understand my needs, provided helpful recommendations, and made sure I felt confident in my decision. Their professionalism and positive attitude made the experience enjoyable, and I truly appreciate their dedication to great customer service. I highly recommend working with Andy for anyone looking for a seamless and pleasant experience!