Welcome to
City Volkswagen of Chicago

Brian Flores was absolutely wonderful! He made my husband and I feel comfortable with an otherwise stressful situation for most people. He was friendly and extremely attentive to our needs in a family car. Thanks Brian!

Ray C. Excellent service. Got me a great deal. Very friendly.

I recently purchased a 2025 Volkswagen ID.4 from City Volkswagen and Laura was my sales contact. I live in Michigan and consequently much of this car buying experience was done remotely. Laura was very responsive and accommodating of my requests for pictures and a video walk-around of the vehicle. Between phone calls, texts, and emails, the communication was excellent and timely. By the end of the day, we had decided we wanted to purchase the vehicle and I worked out the terms with Laura and Matt, the General Manager. It was Saturday afternoon and I lived three hours away. Matt agreed to hold the vehicle until 6:00 PM Monday, the soonest I could get there. On Monday, Laura began the paperwork and sent me more pictures of the car, inside after it had been detailed. She even sent a pic of a "Sold" sign on the windshield with our name on it. I arrived Monday evening and met Laura, who was equally as great in person. I looked over the vehicle and it was in great condition, as described. The one scratch which she told me about and sent pictures of was present and less significant that she had described. We took a quick ride around the block and then came back to the dealership where she walked me through use of the vehicle technology. While doing this, the finance person prepared my paperwork. I interacted with George Skoubis during this time as well and he was helpful learning about our first EV. Overall, this was the best car-buying experience I've had. I was treated fairly and with respect and was comfortable trusting Laura and Matt. It was a personable experience that left me feeling good about where we bought the car!

Ray C. at VW got me a great deal. Excellent service. Nice vehicle. Very friendly.

I recently purchased a 2025 Volkswagen ID.4 from City Volkswagen and Laura was my sales contact. I live in Michigan and consequently much of this car buying experience was done remotely. Laura was very responsive and accommodating of my requests for pictures and a video walk-around of the vehicle. Between phone calls, texts, and emails, the communication was excellent and timely. By the end of the day, we had decided we wanted to purchase the vehicle and I worked out the terms with Laura and Matt, the General Manager. It was Saturday afternoon and I lived three hours away. Matt agreed to hold the vehicle until 6:00 PM Monday, the soonest I could get there. On Monday, Laura began the paperwork and sent me more pictures of the car, inside after it had been detailed. She even sent a pic of a "Sold" sign on the windshield with our name on it. I arrived Monday evening and met Laura, who was equally as great in person. I looked over the vehicle and it was in great condition, as described. The one scratch which she told me about and sent pictures of was present and less significant that she had described. We took a quick ride around the block and then came back to the dealership where she walked me through use of the vehicle technology. While doing this, the finance person prepared my paperwork. I interacted with George Skoubis during this time as well and he was helpful learning about our first EV. Overall, this was the best car-buying experience I've had. I was treated fairly and with respect and was comfortable trusting Laura and Matt. It was a personable experience that left me feeling good about where we bought the car!

Ray Cotto and Sam I had an excellent experience. I highly recommend.

Ray was an amazing associate! Helped us get a really good deal for the brand new 2026 jetta. Was very friendly and informative. We are very grateful for the service we received

Roy was an amazing associate! Helped us get a really good deal for the brand new 2026 jetta. Was very friendly and informative.

Ray C. Was great, from beginning to end. Took the burden from buying a new car and was able to meet my price point to the tee. Will definitely come back and send over friends and family.

Brian was awesome and got me a great deal I couldn’t resist highly recommend coming to him for new purchase

Ray C. Was great, from beginning to end. Took the burden from buying a new car and was able to meet my price point to the tee. Will definitely come back and send over friends and family.

It was a pleasure getting our new Taos at City. George helped us out, was very knowledgeable and accommodating. The whole process was very smooth and quick. I have extensive experience in industrial sales and marketing and George did a stellar job.

I had a fantastic car-buying experience at City Volkswagen of Chicago, and it was all thanks to David! From the moment I walked into the dealership, he was incredibly welcoming, respectful, and attentive. He took the time to answer all my questions, was completely transparent about the details, and made the whole process stress-free. I never felt pressured, and he went above and beyond to make sure I got exactly what I was looking for. If you are shopping for a vehicle, I highly recommend asking for David—he truly makes the experience outstanding!

Please come to City VW for your next purchase and see Ray! I was put in a shitty situation with my car being totaled after an accident. Ray was super supportive during the entire process! Matt was super great with the process also! Perfect team to get you into your next car!

Worked With Ray Cotto. Process was seamless and well organized. I’ve bought 3 cars from Ray now.