Welcome to
City Volkswagen of Chicago

Laura was a fantastic help the entire time! She made the entire process super simple and made sure to answer any questions we had. Would recommend Laura and the team there any day!

I was taken care of by Alex with deciding on what Tiguan to purchase. It was a very great experience and a very smooth process. Alex was very welcoming, informative and transparent, he made us feel very comfortable—never felt pushed or rushed to get something we didn’t want. All in all the process was stress-free and Alex couldn’t be any more helpful with getting us something we really liked. I definitely recommend this dealer—the service is great and they’re not pushy at all. Thank you Alex for your friendliness and great service!

This was my first time purchasing a car, and I thoroughly enjoyed my experience at City Volkswagen of Chicago. Alex was very helpful and understanding to what I was looking for. I was able to ask all the questions a first time buyer would ask without feeling bad. Overall a great experience!

Alex was great! I walked in told him it was my first time buying a car. I told him what I was looking for exactly and he made the deal so seamless! An amazing experience.

I recently purchased my first Volkswagen Taos, and I wanted to thank Laura and Yuri for making the experience enjoyable and stress-free. From the moment I arrived, they were professional, knowledgeable, and patient. As a first-time car buyer, I had a lot of questions, and they took the time to explain everything clearly without making me feel pressured. They helped me find the right vehicle for my needs and made the entire process smooth and comfortable. What stood out most was their kindness and genuine care. Buying a car is a big milestone, and Laura and Yuri helped make it a memorable one. I truly appreciate their excellent customer service and attention to detail. If you're looking for a team that is honest, professional, and committed to helping customers, I highly recommend asking for Laura and Yuri. Thank you both for helping me drive home in my beautiful new Volkswagen!

My Sales Consultant David Alcaraz was very informative about the vehicle I ended up purchasing and the vehicles they had available. I would recommend anyone looking to purchase a Volkswagen to try City Volkswagen on Irving Park Rd in Chicago. They were very friendly and understanding of any situation.

Brian Flores was absolutely wonderful! He made my husband and I feel comfortable with an otherwise stressful situation for most people. He was friendly and extremely attentive to our needs in a family car. Thanks Brian!

I recently purchased a 2025 Volkswagen ID.4 from City Volkswagen and Laura was my sales contact. I live in Michigan and consequently much of this car buying experience was done remotely. Laura was very responsive and accommodating of my requests for pictures and a video walk-around of the vehicle. Between phone calls, texts, and emails, the communication was excellent and timely. By the end of the day, we had decided we wanted to purchase the vehicle and I worked out the terms with Laura and Matt, the General Manager. It was Saturday afternoon and I lived three hours away. Matt agreed to hold the vehicle until 6:00 PM Monday, the soonest I could get there. On Monday, Laura began the paperwork and sent me more pictures of the car, inside after it had been detailed. She even sent a pic of a "Sold" sign on the windshield with our name on it. I arrived Monday evening and met Laura, who was equally as great in person. I looked over the vehicle and it was in great condition, as described. The one scratch which she told me about and sent pictures of was present and less significant that she had described. We took a quick ride around the block and then came back to the dealership where she walked me through use of the vehicle technology. While doing this, the finance person prepared my paperwork. I interacted with George Skoubis during this time as well and he was helpful learning about our first EV. Overall, this was the best car-buying experience I've had. I was treated fairly and with respect and was comfortable trusting Laura and Matt. It was a personable experience that left me feeling good about where we bought the car!

Ray C. at VW got me a great deal. Excellent service. Nice vehicle. Very friendly.

I recently purchased a 2025 Volkswagen ID.4 from City Volkswagen and Laura was my sales contact. I live in Michigan and consequently much of this car buying experience was done remotely. Laura was very responsive and accommodating of my requests for pictures and a video walk-around of the vehicle. Between phone calls, texts, and emails, the communication was excellent and timely. By the end of the day, we had decided we wanted to purchase the vehicle and I worked out the terms with Laura and Matt, the General Manager. It was Saturday afternoon and I lived three hours away. Matt agreed to hold the vehicle until 6:00 PM Monday, the soonest I could get there. On Monday, Laura began the paperwork and sent me more pictures of the car, inside after it had been detailed. She even sent a pic of a "Sold" sign on the windshield with our name on it. I arrived Monday evening and met Laura, who was equally as great in person. I looked over the vehicle and it was in great condition, as described. The one scratch which she told me about and sent pictures of was present and less significant that she had described. We took a quick ride around the block and then came back to the dealership where she walked me through use of the vehicle technology. While doing this, the finance person prepared my paperwork. I interacted with George Skoubis during this time as well and he was helpful learning about our first EV. Overall, this was the best car-buying experience I've had. I was treated fairly and with respect and was comfortable trusting Laura and Matt. It was a personable experience that left me feeling good about where we bought the car!

Ray Cotto and Sam I had an excellent experience. I highly recommend.

Ray was an amazing associate! Helped us get a really good deal for the brand new 2026 jetta. Was very friendly and informative. We are very grateful for the service we received

Roy was an amazing associate! Helped us get a really good deal for the brand new 2026 jetta. Was very friendly and informative.

Ray C. Was great, from beginning to end. Took the burden from buying a new car and was able to meet my price point to the tee. Will definitely come back and send over friends and family.

Brian was awesome and got me a great deal I couldn’t resist highly recommend coming to him for new purchase