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City Volkswagen of Chicago

Juan was very helpful, and very patient with us! We walked across the street and bought a brand new car!

Great dealer. Bought a Certified Preowned Jetta in 2020. Service was always top notch. Just traded it for a new Golf R. Eddie Speck made this an easy and seamless purchase experience. I've purchased many cars over the years. This dealership is exceptional.

(Translated by Google) Excellent service from Andy, we closed an excellent deal and I was very satisfied with his advice. (Original) Excelente servicio por parte de Andy, cerramos un excelente trato y quedé muy satisfecho con su asesoría.

Si estás buscando encontrar el carro de sus sueños tienes que ir con Andy!! Su atención fue increíble y me ayudó a tomar la mejor decisión. Gracias Andy y todo el equipo de trabajo, una experiencia única!!

David was great! Really helpful!

Ray Cotto is your guy!! So personable, warm, and welcoming!! He worked so well with my husband and I and was so patient. He never got frustrated with our back and forth, conflicted feelings about whether or not to move forward, and he honestly felt like a good friend we hadn’t seen in a while. His manager, Tim, was also great to work with and was flexible and patient.

Fantastic experience with this place. Great service and very catering towards their customers. A special mention to Brandon who went above and beyond to help me find what I needed. 10/10

Everyone in the dealership is friendly and welcoming ! I had the pleasure to meet Brandon rosenow and he was awesome !! I was nervous at first but he helped out a lot and I got my car at a nice rate and deal !! Thanks a lot !

Ray was a great salesman and thanks to Tim to for getting the deal done

Alex and the support team did a great job getting me in and out in a timely manner....With a high level of professionalism... Thanks for everything guys God bless

I bought a car 2 years ago and came back today and Ray hooked me up with some great insurance. And a nice car, very welcoming and such a cool guy, 5/5 stars

is very helpful helping me pick out my car and test driving. Also helped me find lower quotes anybody that’s coming in should look for ray for a car.

Ray is very helpful helping me pick out my car and test driving. Also helped me find lower quotes anybody that’s coming in should look for ray for a car.

Fantastic dealership who are willing to assist you the best way they can. Extremely friendly environment with staff who want to best for you. A special mention to Brandon who was a pleasure to deal with, he helped us immensely throughout the process from start to finish.

Alex was wonderful to work with! He was patient, answered all of our questions, and was extremely knowledgeable! Our experience was great because of his help! Highly recommend working with Alex at this dealership!

Ray Cotto is the man. Great guy. Go see him if you’re in need of purchasing a car. Very knowledgeable. Tim was great as well

Ray Cotto is the man. Great guy. Go see him if you’re in need of purchasing a car. Very knowledgeable. Tim was great as well

Laura has helped us during our past 2 purchases with City VW and each time we are treated like family. They made sure that we stayed within our budget and helped us find our dream car. We always feel comfortable and would highly recommend Laura and the City VW team for anyone in the market for a new car purchase.

OMG this car buying experience was the best I have had in years. David was so knowledgeable, helpful and friendly. I am definitely sold on Volkswagen and will be a lifetime customer!!Highly recommend

Let me start by saying that we have all had bad experiences in the past with purchasing a new or used car. I’ve had my share of dealing with aggressive and dishonest sales reps. Well let me tell you, I had no issues with two car purchases at City VW. Our sales rep Laura Torres was outstanding. She is such a sweetheart and a down to earth individual. She is by far one of the kindest individuals I have ever met. The entire staff was great. Laura, Clemente, Edgar and Lazaro were easy to speak to. They made our buying experience a positive one. So if you’re looking to buy a new or used VW I highly recommend City VW.

Juan was super helpful and patient all day. I had to see a couple other cars in person and see what those deals were going to be like, Juan waited for me all day and helped me through the purchasing process, answering all my questions along the way.

Alex is the best car salesman in the business! Super informative, not pushy at all, and gave us his honest opinion at every turn. He definitely made the experience for us.

I was in need of a new car for work! When I walked in I was greeted by Alex, and the rest was history! Great guy, great work ethic ! Overall satisfied with my car & buying experience.

Very good service provided by Laura. She is a great listener. She engaged and understood my life circumstances. Thank you for finding the right fit for me. I appreciate you! Happy New Year!

We had a great experience buying a pre-owned Tiguan. Laura Torres treated us like family and was very knowledgeable & helpful. Highly recommend buying cars from City Volkswagen of Chicago. They do an excellent job!