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City Volkswagen of Chicago

He was a very good dealer answered all our questions and was very nice to talk to we recommended him.

I had an enjoyable and completely satisfactory new vehicle purchasing experience. Andy, my saleswoman, did an excellent job of listening to what I was looking for [in a vehicle] and recommended a few very viable options. Tim, the general manager, made me feel as though I was valued as a customer and wanted to make sure that I had a pleasant vehicle purchasing experience. As the Executive Director of the Portage Park Chamber of Commerce, I got to know their marketing director, Haley, and that is how I became initially impressed with City Volkswagen of Chicago.

I had an enjoyable and completely satisfactory new vehicle purchasing experience. Andy, my saleswoman, did an excellent job of listening to what I was looking for [in a vehicle] and recommended a few very viable options. Tim, the general manager, made me feel as though I was valued as a customer and wanted to make sure that I had a pleasant vehicle purchasing experience. As the Executive Director of the Portage Park Chamber of Commerce, I got to know their marketing director, Haley, and that is how I became initially impressed with City Volkswagen of Chicago.

Hands down best VW dealership in Chicago! Maria, our sales person, and Tim, the General Manager, were great!!!

Laura Torres was the best, broke down all details about my cross sport had patience with me which a greatly appreciate will buy again from her

Laura Torres was the best will definitely come back, she was never pushy and had patience with me cause I was hesitant but she never bother me so I appreciate that Laura Torres

Everything was perfect! Comfortable space and great service! I’ll definitely recommend this place to everyone !

Where do I start? Buying a new car can be overwhelming and intimidating as well. Especially for someone who has never gotten a car out of a big dealer. Well with that being said Elijah Deleon was someone who made the purchase easy and as least hurtful as possible. Elijah put me behind a 2025 GLI which I fell in love with took it of the lot with 5 miles and Elijah checks up and knows he has made someone including my kids very happy! Thanks Elijah one of the best salesman out there! Hope to deal with you more often.

my husband & i walked in here finding a truck we thought we wanted and walked out with our dream truck! elijah was extremely helpful, he took his time with making sure it was exactly what we wanted. highly recommend coming here to find your car/truck but make sure to ask for elijah!

Such a great dealership great customer service Elijah De Leon was such a big help really took the time to find me a great deal

Went into City VW to look at the new Atlas. I was already the owner of a 2018 Atlas but David Alcaraz showed my family and I a beautiful new Atlas that had all the options we wanted. After a few phone calls and text we traded in our older Atlas for a 2025. David was very patient and listened to all our needs. The transaction was smooth and quick. The management staff was great and never pushy at all. This is the way the car buying process should be! I’d highly recommend David Alcaraz as a Sales Consultant and all the staff at City VW. Thank you!

We had an absolutely amazing experience at this Volkswagen dealership! From start to finish, everything was seamless and enjoyable. The staff was friendly, welcoming, and very informative. A huge shoutout to Brandon, who truly went above and beyond to make the car-buying process memorable. Not only did he have the car ready for us to test drive upon arrival with all of the information printed and ready to show us, but after the purchase, he added a personal touch by inviting us to decorate the car tag for a jar he keeps at his desk—such a thoughtful and fun detail! The General Manager, Tim, also made a point to greet us and ensure we were taken care of during our visit, which added to the exceptional service. When it came time to purchase, they had all the paperwork prepared before we got there and made the process smooth, painless, and honestly… fun! We couldn’t have asked for a better experience and would 100% recommend this dealership to anyone in the market for a new car. 10/10 all around!

The team here was great and made the whole process very easy. They even stayed late to help get us across the finish line. We worked with Brandon Rosenow and I’d be happy to work with him again.

The team here was great and made the whole process very easy. They even stayed late to help get us across the finish line. We worked with Brandon Rosenow and I’d be happy to work with him again.

I Had a great experience! laura was just the best with my purchase made the sale very at ease.

I highly recommend City Volkswagen of Chicago, especially Juan, my salesman, and Tim, the manager. They made my Tiguan purchase smooth and hassle-free. Unlike other dealerships, there was no haggling—just straightforward, honest service. I was in and out with my new car in less than 3 hours. Even after the purchase, they stayed communicative, ensuring I was fully satisfied. Huge thanks to Juan and Tim for making this such an easy experience!

Today, I met with sales consultant Brandon Rosenow. He went above what is expected to make my buying experience as easy and pleasant as possible. He was patient, knowledgeable, and very helpful in understanding my disability. Both Brandon and the dealership worked with me to ensure that I didn't have any problems with purchasing and making the finance process simple. It was a great day.

Amazing service at City Volkswagen of Chicago. I knew what I was coming in to buy and Alex made it happen. I appreciate all his help and would gladly work with him again. You went above and beyond for me! Thank you Alex for everything!

Amazing service at City Volkswagen of Chicago. I knew what I was coming in to buy and Alex made it happen. I appreciate all his help and would gladly work with him again. You went above and beyond for me! Thank you Alex for everything!

I had an incredible experience purchasing my Volkswagen Taos, all thanks to Alex Rocha! From start to finish, Alex went above and beyond to ensure I got the best deal possible. He was incredibly knowledgeable, answering all my questions with patience and offering great advice without any pressure. On top of that, he’s genuinely funny, making the entire process not only smooth but also enjoyable! His humor and positive attitude made the whole car-buying experience feel like a breeze. Alex made sure I was informed every step of the way, and his commitment to finding the right car at the right price truly stood out. I couldn’t be happier with my new car and the amazing service Alex provided. If you're in the market for a car, I highly recommend reaching out to Alex – he’ll take care of you and keep you laughing!

I had an incredible experience purchasing my Volkswagen Taos, all thanks to Alex Rocha! From start to finish, Alex went above and beyond to ensure I got the best deal possible. He was incredibly knowledgeable, answering all my questions with patience and offering great advice without any pressure. On top of that, he’s genuinely funny, making the entire process not only smooth but also enjoyable! His humor and positive attitude made the whole car-buying experience feel like a breeze. Alex made sure I was informed every step of the way, and his commitment to finding the right car at the right price truly stood out. I couldn’t be happier with my new car and the amazing service Alex provided. If you're in the market for a car, I highly recommend reaching out to Alex – he’ll take care of you and keep you laughing!

Today, I met with Brandon Rosenow, the most patient, helpful, and knowledgeable sales consultant who made my buying experience very easy. It was a pleasure doing business with him and City Volkswagen. This is the second vehicle I have purchased from this dealership.

I have never bought a car from the dealership so I was a bit nervous but I was taken care of beyond what I believed was possible. I felt a very wholesome vibe from the entire VW family. I was assisted and worked with Alex Rocha. He helped me every step of the way. Answered all my questions, provided me with an incredible deal, and has been following up through text asking me about how the car is on the day to day. Amazing experience.

I have never owned or purchased a car from the dealership so I was nervous when I arrived. I worked with Alex Rocha and he was excellent! He was calm, collected, and knew so much about how to find a deal that works for me. He worked with me to find the perfect car that fit my budget and there was never a moment where I felt like I was going to regret my decision. Alex answered all my 400 questions and was with me every step of the way. I got to meet some other colleagues of Alex's while there and the general vibe of the environment was amazing and comfortable. I was incredibly happy with my purchase and how I was handled by City VW of Chicago and Alex R.. I was taken care of and I drove off in a beautiful 2017 Chevy Cruze at a great price.

Great experience with GM Tim and salesperson Laura! I was at the dealership for six hours, however. Most of that time was spent waiting for finance, so that was a bummer. Overall, good experience, and I would return here over other VW dealerships in the area!